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Quality Management

The Faculty has a certified Quality Management System in compliance with ANECA AUDIT guidelines. The system is continually being improved through analysis of process indicators and a management system specifically for this purpose:

One of the main aims of the University of Deusto is to meet the needs of all the members of the university community, with regard to the activities and services it offers.

In line with this premise, the Vice Rector’ s Office for Academic Organisation, Education Innovation and Quality has undertaken the following commitments:

  • Teamwork to continually improve the effectiveness of the Quality Management System of faculties, functional areas and services, thus increasing the stakeholders’ satisfaction, which is measured within the framework for the establishment and revision of the quality objectives, as defined by the respective management plans.
  • Inform, motivate and involve the staff of the faculties, functional areas and services, and students regarding the results being obtained.
  • Optimise the management of the processes through continuous training of staff at the faculties, functional areas and services, and adequately addressing suggestions and complaints from interest groups.
  • Provide support and adapt processes to the requirements, needs and expectations of interest groups at the faculties, functional areas and services and other legal or regulatory requirements that may be applied

See full UD Quality Policy